Leveraging Total Quality Management (TQM), Data Analytics, and Culture to Drive Continuous Improvement

Understanding the principles of TQM and how they drive both operational excellence and business results
Leadership strategies to create a TQM-driven culture that fosters high-performance teams
Case study: Leveraging data and Statistical Quality Control (SQC) to help detect abnormalities and enable better decision-making
Discussing quality improvements and their direct impact on cost, customer satisfaction, and business performance
Demonstrating the importance people, process, and technology in achieving systemic quality and future readiness