At the 2016 American Manufacturing Summit, Byron Greene, former VP Manufacturing at FCA (now VP Manufacturing at Whirlpool), told us: “Over the last 20 years at Chrysler, we’ve had at least four versions of the Toyota Production System. Each started with fanfare, great enthusiasm, and intent, and they failed. The focus was on the tools, the technical side, without understanding the essence of the method as a whole.” He says that where many organizations go wrong is that they emphasize the technical aspects of TPS, “which totally misses the cultural change that is necessary to make it work over time.” To really implement lean properly, and bring about cultural change, you need to first understand the culture, then go slow, and build trust. Learn from our thought leaders about how they have done this in their organizations.