For two days in December, 150 peers from the aerospace and defense industry gathered at the American Aerospace and Defense Summit in Scottsdale, Arizona. Here, they heard first-hand case studies and strategic insights from some of the most prominent manufacturers in the industry, including Airbus, Northrop Grumman, GE, United Technologies Corporation, Raytheon Missile Systems, Triumph Aerospace Structures, and Meggitt. Perhaps unsurprisingly, some of the key lessons delegates took away from the event were around lean deployment, how to embed a customer focus into every aspect of your business and, above all, organizational culture.