At some multi-national pharmaceutical companies with tens or hundreds of receiving sites, it’s difficult to know what happens with temperature controlled products at the destination. Lack of visibility of shipment performance and how products were being handled can create many challenges, often involving lengthy and tiring processes to get data back from receiving sites to have a complete picture of product temperature condition. Often companies are at the mercy of their global supply chain having numerous receiving sites; CMOs using different temperature monitors; and different reports created in different systems – nothing cohesive. A shipment is sent with a data logger to record temperature and ensure product quality. But what if the product owner doesn’t receive feedback or data back from the receiving site? If there was a temperature excursion, how quickly is it communicated and how manual of a process is it to connect the corresponding transport and product information with the particular shipment?
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