Competitive Business Solutions (CBS) executed an intensive process to address a long list of deficient processes that were a drag on product quality and threatened the client’s ability to meet a key financial commitment.
The five and a half-month project spanned hundreds of process improvement efforts and a concerted effort to upgrade the skills of a mostly junior workforce. An important emphasis was placed on maintaining critical production equipment and instilling new levels of discipline and individual accountability.
The result: significant reductions in unit labor hours, defect rates, and product rework; a return to on-time deliveries; and achievement of the client’s fiscal 2017 revenue target.
Client
A Tier 2 supplier of wings with revenues of more than $3 billion, contracted with Competitive Business Solutions in 2017.
Overview
The client took over production from a tier 1 supplier that was reducing its manufacturing footprint.
The plant had seen significant turnover in both its leadership and labor along with sustained inattention to capital improvements and routine maintenance.
These circumstances seriously threatened the client’s ability to meet customer demands for delivery, cost, and quality.
Click through to access the full case study here.
