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Performance Behavior: the Lean Methodology for Continuously Improving Performance Behavior

In business, corporate culture, culture, Generis, generis group, Lean manufacturing, manufacturing by GenerisLeave a Comment

The book ‘Performance Behavior’ (by Neil Webers) describes how an organization can link performance to behavior to minimize waste and optimize performance behavior. 8 FORMS OF HUMAN-WASTE  are outlined which obstruct continuous improvement: Leadership-waste the result from too much push-management (based on authority) Comfort-waste the result of targets that aren’t enough stretching Communication-waste the result of misunderstandings that usually originate from meetings Discipline-waste the result when people are not being held accountable for not adhering to standards Goal-waste the result of employees having no idea of what is expected of them Engagement-waste the result of asking people to take responsibility for events or results which they cannot influence themselves Solving-waste the waste of capacity to solve problems when people work on solving problems without focusing on the root-cause of a problem Tuning-waste is the waste where people talk about different problems or solutions Find out more below!

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