Implementing lean initiatives can be a challenge, but sustaining them is even harder. As Mark Reich, COO of the Lean Enterprise Institute, told the crowd at the American Manufacturing Summit, “to be sustainable, it has to be more than a program. As long as it’s a program, it’s not going to be sustainable. Because as soon as whoever’s program it is leaves, it’s not going to sustain. So it has to be built into the company’s fundamental way of doing business.” In other words, it needs to become part of the culture. Once you have made the case for change and built the concept of continuous improvement into the culture of your organization, it is leadership’s responsibility to continue to nurture this culture. In his presentation, “Culture: The Definitive Piece in your CI Journey,” at the American Manufacturing Summit, Mark Gooch, GVP, Operations & Lean Enterprise at Pentair, gave the following tips to the audience on sustaining a culture of continuous improvement.
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